This policy explains what information Sunshine Garage Door ("we", "us") collects through this website, how we use it, and who we share it with. If you have questions, call us at (240) 881-3884.
Information we collect
Information you give us. When you fill out an estimate or inspection request, we collect what you enter: your name, phone number, email address (optional), the service you need, your message, and which page you sent it from.
Information collected automatically. Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type and the pages you view. We do not currently use advertising or analytics cookies on this site. If that changes, we will update this policy.
How we use your information
- To respond to your request and contact you by phone, text or email about it
- To connect you with a garage door service provider who can do the work
- To keep records of requests and improve our service
- To prevent spam and misuse of our forms
Who we share it with
Garage door service providers. To get your request handled, we may share your contact details and request with independent garage door professionals in our network. They may contact you directly about your request, and they may pay us for the referral. Once they have your information, their own privacy practices apply.
Companies that help us run the website. These include our website host (Netlify), our form delivery service (FormSubmit), and services that provide content on our pages, such as Google Maps, Google Fonts and Unsplash images. They receive only what they need to provide their service.
When required by law. We may share information if the law requires it or to protect our rights and the safety of others.
We do not sell your information for purposes unrelated to your garage door request.
Calls and texts
By submitting a request, you agree that we and the service provider handling your request may call or text you at the number you provide, about that request. Message and data rates may apply. You can ask us to stop contacting you at any time.
How long we keep it
We keep request information only as long as we need it to handle your request, keep business records and meet legal obligations.
Your choices
You can ask us to see, correct or delete the information we hold about you, or to stop contacting you. Call (240) 881-3884 during our phone hours (Sunday – Friday, 8:00 AM – 5:00 PM).
Security
We use reasonable measures to protect your information, and the site is served over a secure (HTTPS) connection. No website or email system is 100% secure, so we can't guarantee absolute security.
Children
This website is not meant for children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.